We aim to get your order to you as quickly as possible and normally dispatch orders within 1 working day. You will receive a dispatch email once your order has been sent, and you can view your parcel status in ‘My Account‘. Returns information is available here.
UK Delivery
| Delivery Option | Timescale | Cost |
| Standard Delivery | Upto 3 days (Excluding Sundays) | £3 or FREE over £50 |
| Express Delivery | 1 day (order by Midday – excludes weekends)
Guaranteed by 1pm |
£8.50 |
Ireland Delivery
Standard delivery is £4 per order (3-5 working days)
International Standard Delivery
| Delivery Option | Timescale | Cost |
| Europe Standard Delivery | 3-5 Days (Excluding Weekends) | £6 or FREE on orders over £100 |
| United States & Canada Standard Delivery | 5-7 Days (Excluding Weekends) | £8 or FREE on orders over £125 |
| Australia & New Zealand Standard Delivery | 5-7 Days (Excluding Weekends) | £8 or FREE on orders over £125 |
| South Africa Standard Delivery | 7-10 Days (Excluding Weekends) | £8 |
| Asia Standard Delivery (excluding Singapore) | 7-10 Days (Excluding Weekends) | £10 |
| Rest of the world Delivery (including Singapore) | 7-14 Days (Excluding Weekends) | £12 |
Carriers
Royal Mail is our shipping partner for all UK and International parcels
Order Updates
You will receive a notification email when your parcel has been dispatched. Your tracking information will normally be updated shortly afterwards, and you will be notified via email. If you have an account, you can log in and view your order status at any time.
If you have not received your order within the estimated time-frame, or are concerned regarding its whereabouts, please contact sales@one-boutique.co.uk, quoting your email address or order number. We will investigate and normally respond with a resolution within one hour (during opening hours)